Name: results that matter: improving communities by engaging citizens, measuring performance, and getting things done
SKU: 10773147
Price: 27418.00 CRC
Availability: InStock
Author: paul epstein, paul m. coates, lyle d. wray
ISBN: 9781118193440

portada results that matter: improving communities by engaging citizens, measuring performance, and getting things done

results that matter: improving communities by engaging citizens, measuring performance, and getting things done

Formato

Libro Físico

Editorial

jossey-bass

Autor

paul epstein, paul m. coates, lyle d. wray

N° páginas

272.00

ISBN

111819344x

ISBN13

9781118193440

Categorías

Gestión y técnicas de gestión

results that matter: improving communities by engaging citizens, measuring performance, and getting things done

Paul Epstein, Paul M. Coates, Lyle D. Wray (Autor) · jossey-bass · Libro Físico

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Reseña del libro "results that matter: improving communities by engaging citizens, measuring performance, and getting things done"

todays communitieswhether they are currently strong, or struggling to surviveface difficult challenges if they want to be tomorrows healthy, vibrant communities. the challenge for leaders and citizens of modern communities is not just to solve specific problems today. their real challenge is to keep learning from their experience so they can keep improving their communities tomorrow. results that matter will provide a new governance framework for using valuable tools of community improvementespecially performance measurement and citizen engagementto empower communities to achieve the outcomes their citizens most desire. government and nonprofit managers will learn how to combine these tools in new ways, not only to achieve one-time improvement of their organizations and communities, but to foster continual community renewal and improvement. the benefits and practicality of the framework and related practices will be reinforced by case examples from 25 communities across the country. the book will offer how to guidance to public and nonprofit managers, including promising practices for effective communities, and new roles for citizens, community leaders, and managers.