The Automated Customer Service Hub. A Bureaucratic Blunder.: Humorous Science Fiction (en Inglés) - Raven Hollow

Your call is important to them. Your survival... not so much.

Todd Kincaid just wants a quiet life.

As a small-time urban hydroponics farmer, his biggest concern is keeping his prize-winning plants - the beloved "hydro-huskies" - alive and thriving in his apartment.

Then everything breaks.

A catastrophic "optimization" initiative launched by the city's all-powerful Automated Customer Service Hub triggers a chain reaction of glitches, outages, and increasingly absurd malfunctions. Elevators refuse to recognize humans. Water runs on a subscription model. Doors require customer satisfaction surveys to open.

And somehow... Todd is at the center of it all.

Behind the chaos are Brenda and Chet - two disastrously incompetent corporate operatives whose well-meaning mission to "improve efficiency" is rapidly dismantling reality itself.

Now dragged into a nightmare of endless hold music, looping AI chatbots, and bureaucratic insanity, Todd teams up with Penelope, a sharp-tongued former Hub employee who knows exactly how broken the system really is.

Together, they must navigate the most dangerous system of all:

Customer service.

As the city spirals into total dysfunction, Todd must step far outside his comfort zone to stop a disaster that's growing by the minute.

Because if he fails...

you'll never get through to a human again.

Please Hold: Your Apocalypse Is Important to Us is a fast-paced, laugh-out-loud sci-fi comedy packed with absurd situations, sharp satire, and a surprisingly heartfelt underdog story.

Perfect for readers who love: